1 review for Magwinyas
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Shipping Policy
This is a hyperlocal marketplace, and deliveries are handled by local sellers or third-party couriers within designated service areas. Delivery times and fees vary by seller and location and are displayed at checkout. Same-day or next-day delivery may be available for select vendors. Delays caused by weather, traffic, or unforeseen circumstances may occur.
Refund Policy
Refunds are issued in cases where an order is cancelled, not delivered, or delivered in an unsatisfactory condition, subject to seller approval and platform guidelines. Refunds are processed to the original payment method within 5–10 business days after confirmation. The marketplace facilitates refunds but individual sellers remain responsible for product quality and fulfillment.
Cancellation / Return / Exchange Policy
Orders may be cancelled before dispatch for a full refund. Once an order is dispatched, cancellations are no longer guaranteed. Returns or exchanges are accepted within 3–7 days of delivery for eligible items that are unused, unopened, and in original packaging. Perishable goods, customized items, and hygiene-sensitive products are non-returnable unless defective. All return and exchange requests must be initiated through the marketplace platform.
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Lungelo (verified owner) –
Very good stuff