Welcome to ShopMyHood (“we”, “our”, “us”). By accessing or using our platform, you agree to comply with these Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, as well as our Privacy Policy and Refund & Return Policy.
2. Eligibility
You must be at least 18 years old to use our platform. By registering or making a purchase, you confirm that you meet this requirement
3. User Accounts
- Users may register as buyers or sellers.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and up-to-date information during registration and account updates.
- We reserve the right to suspend or terminate accounts that violate these Terms.
4. Seller Responsibilities
- Sellers are responsible for listing accurate product information, including descriptions, prices, and stock availability.
- Sellers must fulfill orders promptly and comply with local laws, taxes, and regulations.
- We are not responsible for the quality, legality, or delivery of products listed by sellers.
5. Buyer Responsibilities
- Buyers must provide accurate shipping and payment information.
- Buyers agree to pay all applicable fees associated with their purchases.
- Buyers must comply with local laws regarding the purchase and use of products.
6. Payments
- Payments on the platform are processed securely through our payment gateway.
- We are not responsible for errors or delays caused by your bank, card provider, or payment system.
- All transactions are subject to our fees and commission structure, as detailed on the platform.
7. Intellectual Property
- All content on this platform, including text, graphics, logos, and software, is owned or licensed by us.
- Users may not copy, reproduce, or distribute any content without prior written consent.
8. Prohibited Activities
Users must not:
- Engage in fraudulent or illegal activity
- Post misleading or false information
- Violate any applicable laws or regulations
- Attempt to harm or disrupt the platform
9. Limitation of Liability
- The platform is provided “as is”.
- We are not liable for direct, indirect, or consequential damages arising from your use of the platform or transactions between buyers and sellers.
- We do not guarantee that the platform will be error-free, secure, or uninterrupted.
10. Indemnification
You agree to indemnify and hold harmless ShopMyHood, its affiliates, and employees from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.
11. Termination
We may suspend or terminate your access to the platform at any time, without notice, for violations of these Terms or any applicable law.
12. Governing Law
These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa.
13. Changes to Terms
We may update these Terms from time to time. Users are responsible for reviewing them periodically. Continued use of the platform constitutes acceptance of any changes.
14. Contact Us
For questions or concerns about these Terms & Conditions, contact us at:
Email: admin@saints.co.za